Meta Channels

From social enquiry to human help

A plain-language view of how Facebook, Instagram, Messenger, Threads and Lead Ads can connect with Zahin Travel.

01

You contact us

You send a message, comment, reply or Meta Lead Ads form through an official Zahin Travel account.

02

We organise the enquiry

Approved Meta APIs and webhooks may pass the minimum relevant information to our protected CRM.

03

A person follows up

Authorised Zahin Travel personnel review the enquiry and prepare the appropriate response or quotation.

What this means

Minimum data. Approved purpose. Human oversight.

  • We activate only API permissions required for approved services.
  • We do not sell or rent Meta-channel data for another party's marketing.
  • AI replies may be enabled only after at least 30 days of approved observation and a separate controlled-launch approval.
  • Customers can request human assistance, and authorised personnel can pause or take over the AI.
  • Threads coverage is limited to capabilities actually supported and approved.

Privacy contact

Fazila Binti Ismail